Privacy Policy

Uprise is a growth agency operated by Rio Costa in Florida, United States. This policy explains what information we collect, why we collect it, and what we do with it. It is written to be read, not to hide behind. If something here is unclear, email rio@uprisegrowth.io and you will get a real answer.

What we collect

We only collect information you give us directly. There is no account system and no login on this site.

• Information you submit in a form. When you complete our qualification form, growth roadmap, client intake or onboarding form, we collect what you type: your name, business name, phone number, email address, website, and your answers about your marketing situation, which can include revenue and budget ranges you choose to share.
• Scheduling information. If you book a call, our scheduling provider collects your name, email and the time you selected.
• Standard server logs. Our hosting provider processes IP address, browser type and request time for security and reliability. We do not use this to build a profile of you.

We do not collect payment card details on this site. We do not knowingly collect information from anyone under 18. We do not sell your information, and we never will.

Why we collect it

• To reply to you and prepare for a call you booked.
• To deliver something you asked for, such as a growth roadmap or an audit breakdown.
• To deliver work you hired us for, and to keep you updated on it.
• To keep records of who contacted us and when.

SMS messaging terms

Program description. Uprise sends text messages about your inquiry, your project, or a breakdown you asked us to send. Messages are sent by Rio at Uprise.

• Consent. By giving us your phone number in one of our forms, you agree that Uprise may text you about that inquiry. Consent to receive texts is never a condition of buying anything from us.
• Frequency. Message frequency varies. Most conversations are a handful of messages.
• Cost. Message and data rates may apply. Your carrier, not Uprise, sets those rates.
• Opting out. Reply STOP to any message and you are unsubscribed immediately and automatically. You will get one confirmation and nothing after that. Reply START if you ever want to resubscribe. You can also simply tell us in plain language to stop and we will honor it.
• Help. Reply HELP to any message, or email rio@uprisegrowth.io.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.

We do not sell, rent or share phone numbers with third parties for their own marketing. Phone numbers are shared only with the messaging providers listed below, and only so a message can be delivered to you.

Who processes your information

We keep the list of tools short on purpose. Each of these is a service provider acting on our behalf, and each has its own privacy policy.

• Cloudflare handles website hosting, security, and storage of form submissions.
• Close and HighLevel (LeadConnector) are our CRM platforms, which send and receive our calls and text messages.
• Resend sends transactional email, such as your roadmap or a confirmation.
• Google Workspace hosts our business email.
• Calendly handles call scheduling.
• Google Ads and Meta: on our roadmap and qualification forms only, a conversion event fires when a form is completed, so we know which ads produced an inquiry. No pixels or ad trackers run on our client intake or onboarding forms, because those are for signed clients rather than prospects.

Cookies and tracking

The main pages of this website do not run analytics or advertising trackers. Our roadmap and qualification forms use conversion tracking as described above, and they use your browser's local storage to save your progress so you can finish a form without starting over. You can clear that at any time in your browser settings.

How long we keep it

Inquiries are kept for as long as they are useful for following up or for our records, and we delete on request. Client project records are kept while we are working together and for a reasonable period after, because we may need them for tax and business records.

Your choices

• Stop the texts: reply STOP, or ask us to stop in plain language.
• See what we hold: email us and we will tell you.
• Delete it: email us and we will delete what we are not legally required to keep.
• Correct it: email us and we will fix it.

If you are in a state or country with additional privacy rights, we will honor a request under those rights the same way. Just ask.

Security

Data is stored with the providers above using their security controls, and transmitted over encrypted connections. Uprise is a small operation, which means fewer people have access to your information, but no method of storage or transmission is perfectly secure and we will not pretend otherwise.

Changes

If this policy changes in a way that matters, the date at the top changes with it. Continuing to use the site after a change means the updated policy applies.

Contact

Uprise, Florida, United States
Email: rio@uprisegrowth.io
Text or call: (954) 280-9631